Thank you for visiting and shopping at ChillLah Bite. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high-volume periods or promotional events, processing may be slightly delayed. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping charges for your order will be calculated and displayed at checkout.
West Malaysia: 1-3 Working Days — RM 7
East Malaysia : 3-5 Working Days (3-5个工作日) — RM 14
Currently, we only ship within Malaysia.
Delivery delays can occasionally occur due to unforeseen circumstances with our courier partners.
As our products contain nicotine, the purchase and use of nicotine candy are strictly restricted to adults of legal age in your jurisdiction.
The courier may require a signature and proof of age (valid government-issued ID) upon delivery.
Packages will not be handed over to minors. If a delivery fails due to the inability to verify age, the package will be returned to us, and shipping costs will be non-refundable.
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
CHillLah Bite is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
However, customer satisfaction is our priority. Please save all packaging materials and damaged goods, and contact our support team within 48 hours of delivery so we can assist you in resolving the issue.
If you have any questions about our Shipping Policy, please contact us at:
Email: 1657807051@qq.com
WhatsApp: +86 13431723310
加載中
